Billing Terms & Conditions

This Billing Terms and Conditions document explains the payment procedures and billing practices of Zivaeco.
By making a purchase on our website, you agree to the terms outlined below.

1. Accepted Payment Methods

At Zivaeco, we offer several secure and convenient payment options for a seamless shopping experience.
We currently accept:

  • Google Pay
  • Discover
  • Diners Club
  • Apple Pay
  • American Express
  • Visa
  • Shop Pay
  • Mastercard
  • Maestro
  • UnionPay
  • Bank Transfers (for bulk orders - contact us for details)

All transactions are processed in United States Dollars (USD).

2. Payment Processing

  • Full payment is required at the time of checkout.
  • Orders will not be prepared, processed, or shipped until payment has been successfully received.
  • If a transaction fails or is declined, the order will not be confirmed.

3. Pricing & Currency

  • All prices displayed on Zivaeco are listed in USD.
  • Prices may change without prior notice due to updates, promotions, or market conditions.
  • Applicable taxes and shipping fees are calculated and clearly displayed at checkout before you complete your order.

4. Secure Payment Processing

  • Zivaeco uses SSL encryption technology and verified payment gateways to keep all transactions secure and private.
  • We do not store or have access to your payment card information once a transaction is completed.

5. Refunds & Chargebacks

  • Refunds are processed in accordance with our official Return Policy.
  • Any unauthorized or unjustified chargebacks will be formally disputed.
  • If you encounter a billing or payment issue, please contact us first at info@zivaeco.com so our team can assist you promptly.

6. Fraud Prevention

  • Zivaeco reserves the right to review, hold, or cancel any order that appears to involve fraudulent or unauthorized activity.
  • In certain cases, additional verification (such as identity confirmation) may be required for large or unusual transactions. 

Contact Information

Store Name: Ziwaeco
Business Name: ABIVOS LTD
Company Number: 15547719
Business Address: 42 Darwin Rd, Tilbury RM18 7DY, UK
Warehouse Address: 79 Blanchard St, Jamestown, NY 14701, USA
Email: info@zivaeco.com
Phone: +18594530599
Customer Service Hours: Monday to Sunday: 9:00 AM – 5:00 PM (GMT -06:00)
Response Time: We aim to respond to all privacy-related inquiries within 1–2 days.